PURE Carpet Care
North Brunswick Township, New Jersey, United States | Carpet (Sales, Services, Repairs)
About
Establish and maintain professionalism when conducting business, and to uphold honesty, integrity, and competency in all dealings with consumers.Have a Clean Trust Certified Technician present on all job sites, or will immediately notify the consumer if there is not a Technician on site certified in the category the work is being performed in.Have a Clean Trust Technician certified in all categories of service that the firm is marketing to consumers.Maintain a written customer complaint procedure and respond to those complaints in a timely fashion. In the case of unresolved complaints engage in arbitration and accept those conclusions.Carry adequate insurance coverage at all times to protect consumers.Maintain all required or appropriate licenses, permits, and bonds.Seek, provide and promote training and continuing education in the firm to enhance technician proficiency.Avoid false or deceptive advertising or marketing including the use of misleading price information, and will provide consumers with accurate information regarding prices, services and products.