Personable and professional serviceThe Chao family has established a strong reputation for honesty and integrity in client consultations and after sales customer service.said Jesus Chao.Service excellence is achieved through:    Delivering on promises – we meet and exceed our customer expectations whether it is sizing a ring or custom designing a new piece of fine jewelry    Cleaning and helping you maintain your Gems by Chao fine jewelry is part of our dedicated after sales service    Resetting and custom designing heirloom jewelry into new pieces will add new life to a treasured antique piece    Making our clients feel as valued and as unique as their fine jewelry purchase


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