One of my tenants reported a suspected termite finding in her apartment so I got on Yelp and looked for a Termite company. Found Hi-Tech and liked their ad and the reviews I read. I called them and they were able to schedule an evaluation a few days later. Ben Ortiz came out and confirmed I had an infestation of Subterranean termites in the apartment. I decided to have them evaluate the entire property and glad I did. They found several areas along the building perimeter of more termite colonies. They provided me a full termite report and a bid for the treatment which was very reasonable. We scheduled the treatment a few days later. James and Sean came out to do the work. They both were very professional and completed the entire job in less than 2 hours. James explained everything to me including the warranty and follow-up over the next 3 years. Everyone involved were very professional and I'm glad I chose Hi-Tech.
If you have termites or suspect you might have termites, this is the place to call! Making an appointment for a free inspection was super easy, just call and they’ll fit you in. You get an email confirmation of your appointment and day of, the tech will call you when they’re on their way.
My inspector was Sean and he was really awesome! He came right on time, did a very thorough inspection and explained everything to me in detail and made sure I understood. He even pointed other potential issues I may have with my house that wasn’t termites. He was very receptive to all my questions.
He even wore foot booties in the house which was awesome! Most people don’t so that was very considerate. Honestly I think Hi Tech Termite Control is really lucky to have Sean and in turn it makes this company a great choice! I highly recommend!!
They have been excellent. Benjamin was very knowledgeable. He evaluated the termite problem at our storage garages and sent us a detailed report with treatment costs. The office staff communicated well…the technicians arrived on schedule and knew exactly what needed to be done. We will definitely will use HiTech for all our future termite problems…Burg Storage, LLC
Norman Burg
16 February 2024
I always do my research before diving into a big purchase. I have never had termite experience so this was my first. HiTech was the first visit but not the last. Overall I had multiple inspections, because I needed another professional opinion. Overall the reason I chose Hi Tech is because from the start they gave me the best price for the best service. If you are new to this, I would 100% start with Hi-tech and go from there. Remember tho when doing this tent thing, you will need to ensure PGE can turn on your power after the tent comes off (limited appointments saturday, none on sunday)
Ismail Ayar
03 March 2023
I had a spot treatment done on my stairs. They were fast professional and easy to work with. They give a one year warranty to the area of work.
I highly recommend and will use them again in the future.
Monika Smith
11 October 2022
This review if for the initial service received from Hi Tech. I made this call for my mother; once I called the staff member over the phone was very helpful-she helped me get an appointment with a technician to do an inspection right before thanksgiving.
During the day of the appointment, my technician called me ahead of time to let me know he was on his was, I really liked how he was 15 min early, because that helped me go on with my day. My technician was really friendly and educated me a lot on the different type of treatments, walked me through what the process would look like from beginning to end.
We just recently got our report with the quote and it included a 10% off! So far this is looking great! And I can't wait to hear about the final job experience.
Ingrid A.
18 January 2022
Ben, our inspector was communicative, timely, professional and kind. He did a thorough inspection of the home, answered my ignorant questions without judgement and made some modest recommendations.
The inspection write up followed the day after with an option for some preventative treatments.
Although we are choosing to hold off for now, there is no doubt in my mind that we will be using them when our next pest need arises.
Colin B.
20 December 2021
This review if for the initial service received from Hi Tech. I made this call for my mother; once I called the staff member over the phone was very helpful-she helped me get an appointment with a technician to do an inspection right before thanksgiving.
During the day of the appointment, my technician called me ahead of time to let me know he was on his was, I really liked how he was 15 min early, because that helped me go on with my day. My technician was really friendly and educated me a lot on the different type of treatments, walked me through what the process would look like from beginning to end.
We just recently got our report with the quote and it included a 10% off! So far this is looking great! And I can't wait to hear about the final job experience.
Ingrid A.
20 December 2021
Very professional and affordable. These guys know their business!!
Kat Murphy
20 December 2021
Jim was knowledgeable, professional and extremely kind.
Marian Mandel
20 December 2021
Getting it done and getting it done right. I've gone through multiple termite company before choosing the right one, Terminix (which just glance at the issue and left), Homeguard (who never take responsibility for their previous work) and couple other companies that just stare at one point without evaluating the perimeter. Hi Tech provides all the information you need to get started and what you need to know about termites, their activities and how to prevent and stop them. The team that took care of my problem (James, Donald, and Bo) was very courteous, respectful, and full of information. James cover the bases on what they will be doing and what to expect, he walks you through each step and making sure your comfortable with the process. Bo and Donald are fast and hard workers they went through around the house with James securing the perimeter and Bo deal with the infestation from the inside. These team don't take shortcuts. They make sure every area is covered and addressed. Most of all they clean after themselves (this is rare).
I'm leaving an update because I'm so impressed with the way Rene and Hi Tech handled our recent issue!
We just installed a French Drain which means that the contractors dug a four foot deep trench around our entire house. So, all the termite treatment that Hi-Tech had put around the house last Fall was totally removed and had to be replaced. We called Rene and not only did he come and re-treat the our house, but he also worked with our contractor's schedule to do his treatment on the least disruptive, most beneficial day possible.
We can't emphasize enough how great it is to work with Rene, who is a true professional! He really is the best in the business. Our neighbors and friends have asked us who we have recently used as they are due for a treatment in the next year. We will be sure to send them to Rene!!
OUTSTANDING SERVICE
I just had excellent termite service by Cory at Hi Tech Termite Control. I previously had been using a big name Termite company with whom I had a service contract for about 25 years. Over the years, I noticed their service became less thorough. On their latest quick 20 minute inspection of a 4,000 square foot house they found no termites. I knew of one infestation that was easy to see and was amazed the big name company missed it. A visit to Yelp told me my termite service company was one of the lowest rated in San Diego. I contacted Hi Tech because of their high Yelp rating. Steve came out an found a couple of termite infestations. We cancelled our previous contract and had Hi Tech come out to kill the termites. Cory has just spent the day meticulously treating the various termite infestations with both chemicals and microwave. He also sprayed our attic with borate to guard against future infestations. I am a scientist and I was impressed with Cory's attention to detail, the care he took to keep our home clean, and his patience and knowledge answering my many questions. Hi Tech's service is far and away better, more through, and more knowledgeable than the big name Termite company ever was. I will definitely use Hi Tech in the future and highly recommend their service.
Very happy with Hi Tech and especially inspector Benjamin who is super thorough and knowledgeable!
It was a very good place to meet your needs and the personnel was very nice
Charles Dollar
24 November 2021
Jim was super nice and helped us figure out the problem. He was on time, knowledgeable, and professional.
Marian M.
20 October 2021
I found termite frass (droppings) around the baseboard of my bedroom. I took a picture of the frass, and left it there. Your instinct is to clean up the droppings, but don't! Leave it so that the termite inspection folk can see it. Anyhow, I immediately jumped on Yelp! to search for termite control. After reading through couple of reviews and companies, I decided to submit a request for a free inspection with three highly rated companies. Hi Tech was the first to respond, mind you this was on a Saturday. I was asked to contact their office on Monday to schedule an appointment.
When Monday morning came around I was able to schedule for a free inspection a week after. The appointment setter was upfront, and provided some estimate cost of their service, which as a homeowner I really appreciate the transparency. I setup an inspection a week later and was off the phone in less than 10 min.
On the day of the inspection, Jim the estimator came on time, was respectful with my property, and most of all, he was detailed in his inspection. Jim crawled underneath the house and the hot attic to ensure all areas are inspected. This was all free, and he spent about an hour documenting areas that required treatment, and suggested localized treatment plan. The other termite companies came and spent less than 5 min. before suggesting fumigation. It's easier to suggest fumigation because most of the termite companies subcontract out the fumigation because they get a cut without the risk.
I decided to go with Hi Tech because of those reasons above. Also, the cost was 1/3 of fumigation and they provided a three year warranty.
The day of the treatment, the tech explained the steps and answered all of my questions. They treated the crawl space, sprayed the attic, and treated the baseboards. They also treated a few areas in my garage as well. It took about four hours to complete, and they wore shoes protection when inside my house and vacuumed up most areas, but not all areas. I had to vacuum a few areas after they left. All in all it was pretty painless, except the payment part. If you plan to pay by credit, they will write down your credit card info on the invoice and process later. Some folks may feel uneasy about this process.
Ben, our inspector was communicative, timely, professional and kind. He did a thorough inspection of the home, answered my ignorant questions without judgement and made some modest recommendations.
The inspection write up followed the day after with an option for some preventative treatments.
Although we are choosing to hold off for now, there is no doubt in my mind that we will be using them when our next pest need arises.
I got quotes from 3-4 termite companies, and I felt Hi Tech Termite was the best, and I was right. Their service was stressfree and very reliable. They communicate well, and service crews were efficient. I highly recommend this company. I use them regularly from now.
Really pleased with Hi-Tech Termite Control. Well-spoken smart group of people with a lot of knowledge. I had a problem about a year ago and it cropped back up again, and today they came back to fix it... for free! Love that. We're in the middle of Covid-19 right now, and the 2 guys were masked up with shoe covers before they even got out of the truck. And to top it off, they vacuumed up way more area than they needed to. While I hope I don't need to hire them again, I would in an instant.
We were so impressed by this company. We had another company check the house and give us an estimate but we wanted another offer before we go ahead with their suggestions. Liked the reviews I saw on Yelp, so we called and scheduled an inspection. Jim arrived on time and preformed a thorough inspection of the house, including the crawl space and attic. He was very patient and explained in details his findings. We also received a written report. Hi Tech Termite Control gave us the impression that they are highly professional and fair. We decided to go with their recommendations and scheduled a local treatment to deal with the infected area. I will recommend to my friends to call them if they ever suspect they have termites.