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I{m writing to thank you for the installation of my glass brick window/wall.From my first point of contact with you I was confident I would employ your services, providing your quotation measured up favourably with others I would seek.  Other estimates given were similar to yours; perhaps slightly higher.In particular I appreciated your professional manner and your willingness to "go that extra distance."  By this I mean your preparedness to directly contact my neighbours to inform them precisely re any disruption caused to their property, both in terms of materials used and time required.  Those seemingly little, but time consuming concerns, such as replacing vines with appropriate bolts and supplying touch-up paint for any cosmetic repairs, can make all the difference when cooperation from neighbours is so vital in order for the work to proceed.

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